To streamline Assure's BI tool, Insights and carry out general data clean-up, we will be removing Insights roles from users who have not logged on in the last 90 days and don't receive any Insights notifications. This process will remove user details from Insights of those users who have not used the solution in the last 90 days, ensuring that only necessary user details are kept.
The following users are excluded:
- Any users created in the last 30 days
- All users where the customer has been set up in the last 12 months
This update happens on 22 April. Going forward, inactive users will be reviewed every 6 months.
Once the Insights role is removed for a user, the Insights icon will disappear from their menu bar in Assure. However, these users have not selected Insights for at least 90 days so this will not impact them.
Don’t forget, a customer administrator can give Insights access to any user at any time, so you can still give new users access to Insights, or reactivate existing users should they require access in the future.
🖱️ Check out this knowledge base article on how to give Insights access to an individual user. The role can also be updated with a bulk user update.
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